PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE ASCEND AREA CUSTOMER LOYALTY PROGRAM (“PROGRAM”), YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”), INCLUDING ANY FUTURE MODIFICATIONS WE MAY MAKE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT PARTICIPATE IN THE PROGRAM.
The Ascend Area Market’s Customer Loyalty Program (“the Program”) is a promotional platform developed by Ascend Area Market (“Ascend Area”,” “we,” “our,” or “us”) to incentivize and reward guests for consistent engagement with our health-forward retail and dining offerings. This Program is managed through Toast’s point-of-sale (POS) system and digital ordering platform.
The Program is subject to all applicable laws and is void where prohibited.
To enroll and participate in the Program, you must:
We reserve the right to verify your eligibility and to refuse or terminate your participation without prior notice if you are found to be in violation of any part of these Terms.
You may join the Program through the following channels:
No purchase is required to join. Upon registration, you will receive a loyalty profile where points, tier status, and rewards will be tracked.
You may only maintain one active loyalty account. Any attempt to create or use multiple accounts may result in deactivation, cancellation of rewards, and forfeiture of tier status.
You will earn points based on eligible pre-tax spend:
Bonus point values, eligible days, and transaction windows may change without notice
You may redeem points through:
Rewards have no cash value, are non-transferable, and cannot be exchanged for cash unless required by law.
We offer an incentive-based tier system to recognize high-value guests.
Bronze
$1,000
$50 discount + bonus/freebies
Silver
$2,000
$100 discount + premium freebies
Gold
$2,500
$150 discount + exclusive and seasonal offers
VIP
$3,000
$200 discount + custom curated rewards/events
Guests are not entitled to lower-tier benefits if they fail to maintain their current level.
The following actions are strictly prohibited:
If fraudulent activity is detected:
Guests who believe their account was suspended in error may contact us within 30 days of receiving notice for a formal review.
We collect and process your personal data to administer this Program. This includes:
This information is managed through Toast’s platform and is subject to both Toast’s and Ascend Area Market’s. Privacy Policies – https://pos.toasttab.com/privacy
You consent to receive Program-related communications via SMS, email, or in-app notifications. You may opt out of marketing emails at any time, but transactional notifications are required for Program participation.
Ascend Area Market reserves the right to:
Material changes will be communicated via email or store signage at least 30 days prior to taking effect.
Your continued use of the Program after such notice constitutes your acceptance of the updated Terms.
THE PROGRAM IS PROVIDED “AS IS” AND “AS AVAILABLE.” ASCEND AREA MARKET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee:
TO THE FULLEST EXTENT PERMITTED BY LAW, ASCEND AREA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN THE PROGRAM. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED $100.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service.
All disputes must first be resolved through good faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in the United States, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or class action.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision.
If you have any questions about these Terms and Conditions, You can contact us:
By email: operations@ascendareamarket.com
These Terms represent the entire agreement between you and Ascend Area Market regarding the Program and supersede all prior or contemporaneous communications. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.